Allergy & ingredient guide
Everything baked at Kay's is made by hand in a home kitchen. Here's what's in our treats and how we handle allergens.
Important to know
Our home kitchen regularly handles wheat, eggs, dairy, tree nuts (almond, macadamia), peanuts, and soy. We use shared bowls, baking sheets, and utensils. Because of that, we cannot guarantee any item is completely free of an allergen, even when a specific recipe doesn't include it. If you have a severe or life-threatening allergy, please contact us before ordering so we can talk through the risks together.
Common allergens at a glance
| Allergen | Where you'll find it |
|---|---|
| Wheat / Gluten | Cookies, cupcakes, cakes, brownies, cinnamon rolls — all standard baked goods use wheat flour. |
| Eggs | Cupcakes, cakes, brownies, cinnamon rolls, macarons, and most cookies. |
| Milk / Dairy | Butter, buttercream, cream cheese icing, and most chocolate. Present in nearly every menu item. |
| Tree Nuts | Macarons (almond flour), white chocolate macadamia nut cookies, and any custom order with nuts. |
| Peanuts | Used in some specialty cookies and custom orders. Not in standard recipes, but handled in the kitchen. |
| Soy | Found in many chocolate chips, sprinkles, and store-bought decorations. |
| Food coloring & dyes | Used in red velvet, themed cupcakes, custom cakes, and decorative cookies. |
What we typically bake with
- All-purpose wheat flour
- Cane sugar, brown sugar, powdered sugar
- Real butter (dairy)
- Large eggs
- Whole milk and/or buttermilk
- Pure vanilla extract and natural flavorings
- Baking powder, baking soda, salt
- Cocoa powder and semi-sweet chocolate (may contain soy)
- Cream cheese for frosting and icings
- Mix-ins: chocolate chips, oats, raisins, white chocolate, macadamia nuts, sprinkles, fruit purées
Substitutions & special requests
We're happy to talk through substitutions for many recipes — for example, dairy-free buttercream, egg-free decorating cookies, or nut-free custom cakes. Some swaps work beautifully and others change the texture too much, so we'll be honest about what we can and can't do.
Custom and gluten-free requests need extra lead time (typically 1–2 weeks) and may carry a small surcharge for specialty ingredients.
Have an allergy question?
Send us a note before you order — we'd much rather answer questions up front than risk anyone's safety.